Refund Policy for Voxmediasolutions
Effective Date: 04-09-2019
- Overview
This Refund Policy outlines the terms and conditions for refunds issued by Voxmediasolutions for digital marketing services provided to our clients. By engaging our services, you agree to adhere to the provisions of this policy.
- Eligibility for Refunds
2.1. Initial Payment: Clients may be eligible for a refund of their initial payment if requested within 2 days from the date of the initial payment, subject to the terms and conditions outlined below.
2.2. Subsequent Payments: Any subsequent payments made during the course of a project are generally non-refundable. However, exceptions may be made on a case-by-case basis, subject to our discretion and the circumstances surrounding the refund request.
- Refund Conditions
3.1. Dissatisfaction with Services: If you are dissatisfied with our services and believe they do not meet the agreed-upon standards outlined in our project agreement, you must submit a detailed written request for a refund, specifying the reasons for your dissatisfaction.
3.2. Cancellation: If you decide to cancel your project or discontinue our services before the agreed-upon scope of work is completed, you may be eligible for a partial refund, as determined by our team.
- Non-Refundable Fees
4.1. Certain fees and expenses incurred in the course of providing digital marketing services may be non-refundable. These include, but are not limited to, third-party advertising expenses and any work already performed.
4.2. Any services delivered or work completed up to the point of cancellation or refund request will not be eligible for a refund.
- Refund Process
5.1. To request a refund, you must submit a written request to help.voxmediasolutions@gmail.com within the specified time frame.
5.2. Our team will review the request and may request additional information or documentation as necessary.
5.3. Refunds will be issued within [number of days] days of the approval of the refund request.
- Dispute Resolution
In the event of a dispute regarding a refund request, Voxmediasolutions will work with the client to reach a fair and amicable resolution.
- Changes to this Refund Policy
We reserve the right to modify this refund policy at our discretion. Any changes will be posted on our website, and the effective date will be updated accordingly.
- Contact Us
If you have questions or concerns about this Refund Policy, please contact us:
Voxmediasolutions
Address: Achrol, Near Apex University, Jaipur Delhi highway, (Jaipur) 303002 Phone: [Your Phone Number]