Terms and Conditions

Effective Date:01/01/2023

These Terms and Conditions (“Terms”) govern the provision of digital marketing services by Voxmediasolutions (“Agency”, “we”, “us”, “our”) to any client (“Client”, “you”, “your”). By engaging our services, you agree to be bound by these Terms.

1. Services

Agency will provide digital marketing services as described in the proposal, statement of work (SOW), or service agreement.
Services may include, but are not limited to: Website design, SEO, PPC, social media marketing and management, content marketing, design, development, strategy, and consulting.
Scope of work is defined in the contract or proposal. Changes to scope must be agreed in writing and may incur additional charges.

2. Client Responsibilities

Client agrees to:

Provide timely access to required materials, information, accounts, and approvals.
Respond to Agency requests in a timely manner to avoid delays.
Ensure all materials provided do not infringe any third-party rights or violate laws.
Maintain access credentials to any accounts shared with Agency.

3. Fees and Payment

Fees are set out in the proposal or invoice.
Payments are due within 7 days of invoice date unless otherwise specified.
Late payments may incur interest at 12% per month.
Agency reserves the right to pause or terminate services for non-payment.
All fees are exclusive of applicable taxes, which will be charged as required by law.

4. Term and Termination

The agreement remains in force until terminated by either party with 7 days’ written notice.
Either party may terminate immediately if the other materially breaches these Terms and fails to remedy the breach within 7 days of written notice.
Upon termination, Client must pay for all services performed up to the termination date.
Prepaid fees are non-refundable unless otherwise agreed in writing.

5. Intellectual Property

Client retains ownership of all materials provided to Agency.
Upon full payment, Agency assigns to Client all rights in original materials created specifically for Client, unless otherwise agreed.
Agency retains the right to showcase non-confidential deliverables in its portfolio or marketing materials.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement.
Confidentiality obligations survive termination of the agreement.

7. Subcontractors

Agency may use subcontractors or third-party providers to deliver services but remains responsible for the quality of deliverables.

8. Warranties and Disclaimers

Agency will deliver services with reasonable skill and care.
Agency does not guarantee specific results (e.g., rankings, revenue, conversions).
Services are provided “as is” without warranties of any kind beyond those expressly stated.

9. Limitation of Liability

Agency is not liable for indirect, incidental, special, or consequential damages.
Agency’s total liability is limited to the amount paid by Client for the relevant services in the preceding [12] months.
Agency is not responsible for issues arising from third-party platforms, policy changes, outages, or client-provided materials.

10. Force Majeure

Neither party is liable for delays or failures caused by circumstances beyond reasonable control (e.g., natural disasters, government actions, internet outages).

11. Modifications

Agency may update these Terms from time to time.
Changes will be communicated via email or on our website.
Continued use of our services after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of Rajasthan India. Disputes will be resolved in the courts of Rajasthan.

13. Entire Agreement

These Terms, along with any proposal or contract, constitute the entire agreement between Agency and Client and supersede all prior discussions.

14. Contact

For questions about these Terms, please contact:
📧 Email: Voxmediasolution@gmail.com
📞 Phone: +917014 – 226672
🌐 Website: https://voxmediasolutions.com/